Terms & Conditions

Service Agreement

These Terms & Conditions govern your use of helavianqors's financial planning subscription service and form a binding agreement between you and our company.

By subscribing to our service, you acknowledge that you have read, understood, and agree to be bound by these terms

Key Definitions

For clarity, the following terms have specific meanings throughout this agreement

  • Service: Our monthly financial planning consultation subscription at $250 per month
  • Subscriber: Individual or entity paying for our financial planning consultations
  • Consultation: Scheduled discussion sessions about financial planning matters
  • Platform: Our website, communication systems, and service delivery methods

Service Usage Guidelines

Your subscription includes specific rights and responsibilities

Permitted Uses

  • Access monthly consultation sessions as scheduled
  • Receive personalised financial planning guidance
  • Use provided resources for personal financial planning

Prohibited Uses

  • Sharing access credentials with unauthorised individuals
  • Using consultations for commercial or business purposes without agreement
  • Recording sessions without explicit permission
  • Attempting to reverse-engineer or copy our methodologies

Subscriber Responsibilities

Successful financial planning requires active participation and honesty

  • Provide accurate and complete financial information
  • Attend scheduled consultation sessions punctually
  • Maintain confidentiality of sensitive financial discussions
  • Pay subscription fees promptly according to agreed terms

Intellectual Property Rights

All content, methodologies, and materials provided through our service remain the intellectual property of helavianqors and are protected by Australian copyright law.

You may not reproduce, distribute, or create derivative works without written permission

Privacy and Data Protection

Your personal and financial information is protected according to our Privacy Policy and Australian Privacy Principles. We maintain strict confidentiality regarding all consultation discussions. Privacy Policy

Limitation of Liability

To the maximum extent permitted by Australian Consumer Law, helavianqors's liability is limited to the amount of subscription fees paid in the 12 months preceding any claim.

We exclude liability for indirect, consequential, or special damages arising from service use

Dispute Resolution Process

We prefer to resolve disputes through direct communication, but formal mechanisms are available if needed

Mediation and Arbitration

Disputes may be resolved through mediation or arbitration under Australian commercial arbitration rules

Australian Consumer Protection

Australian consumers have additional protection under Australian Consumer Law, including access to consumer tribunals and ombudsman services.

For consumer disputes, you may contact the Australian Competition and Consumer Commission: ACCC Consumer Rights

Service Termination

Either party may terminate the subscription with 30 days written notice. We may terminate immediately for breach of terms or non-payment.

Upon termination, access to consultation services ceases, but confidentiality obligations continue

Indemnification

You agree to indemnify helavianqors against claims arising from your breach of these terms, misuse of services, or violation of applicable laws.

Governing Law

These terms are governed by Australian law, and any disputes fall under the jurisdiction of Australian courts. State and territory consumer protection laws may provide additional rights.

Severability Clause

If any provision of these terms is found unenforceable, the remaining provisions continue in full effect.

Complete Agreement

These terms, together with our Privacy Policy and any subscription agreements, constitute the complete agreement between you and helavianqors.

Terms Modification

We may update these terms periodically to reflect service changes or legal requirements. Significant changes will be communicated via email with 30 days notice.

Continued use of our service after changes constitutes acceptance of modified terms

Terms Enquiries

For questions about these Terms & Conditions, contact us at contact@helavianqors.com or +61 2 0382 6719

Email: contact@helavianqors.com

Phone: +61 2 0382 6719

Address: 127 Collins Street, Melbourne VIC 3000

Last updated: August 21, 2025

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