Privacy Policy

Our Privacy Commitment

At helavianqors, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian Privacy Principles and applicable data protection laws.

This policy explains how we collect, use, and safeguard your information when you use our financial planning subscription service

Information We Collect

We collect information you provide directly and automatically through your use of our service

• Contact details including name, email address, and phone number
• Financial information relevant to planning consultations
• Communication preferences and service usage data
• Technical information such as IP address and browser type

How We Use Your Information

Your information helps us provide personalised financial planning services

• Deliver monthly consultation services and personalised advice
• Communicate about your subscription and service updates
• Improve our services and develop new features
• Comply with legal obligations and prevent fraudulent activity

Legal Basis for Processing

We process your personal information based on

Primary Legal Basis: We process your data on the basis of consent and legitimate interest

Information Sharing

We may share your information in limited circumstances

• With your explicit consent for specific purposes
• To comply with legal requirements or court orders
• With trusted service providers who assist in service delivery

Data Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information

• Access and review the information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for processing where applicable

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyse website usage patterns.

For detailed information, please review our Cookie Policy Cookie Policy

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or website notices.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us at contact@helavianqors.com or +61 2 0382 6719